Fractional IT Director

Senior IT leadership,
without the full-time hire.

Your business already has people doing IT work. What it's missing is someone making sure it's the right work — and that your vendors, budget, and technology are actually serving your goals.

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You're probably a fit if…

This isn't for everyone. It works best for small and mid-sized businesses in a specific situation.

You have an MSP, but no one steering

Your managed service provider handles the day-to-day. But no one's holding them accountable, reviewing their invoices, or making sure they're actually aligned with where your business is headed.

IT decisions land on the wrong person

Your office manager, CFO, or ops lead is making technology calls they shouldn't have to. Big purchases, vendor renewals, and security decisions need a different kind of input.

You're growing faster than your IT

What worked at 10 people is creaking at 30. You need someone who can look at where you're going — not just where you are — and build a plan around it.

You can't justify a full-time IT hire

A full-time IT Director runs $120–160k/year plus benefits. You need the thinking, not the headcount. A retainer gives you senior access at a fraction of the cost.

Good. That's exactly the setup this works with.

MSPs and fractional IT Directors do very different things — it's the same model sometimes called a vCIO or Fractional CIO. Most businesses need both layers. They just don't know it yet.

Your MSP does this

Helpdesk tickets. Device management. Backups and patching. Break-fix support. Monitoring your systems. They're reactive, operational, and measured by uptime and ticket close rates.

I do this

I decide which MSP to hire — and hold them accountable. I review their invoices, escalate when they drop the ball, and make sure their work maps to your actual business goals. I'm the strategic layer above them.

Vendor-neutral by design. I don't have a preferred toolset or a partner program to push. My job is to make sure you're getting what you're paying for — from every vendor.

Three tiers. Pick what fits.

All engagements start with a discovery call. If your situation needs something custom, we'll figure it out together.

Advisory

$650 / month

3 hrs/month · 48hr response

  • 3 advisory hours per month
  • Ticket-based request intake
  • Monthly 30-min check-in call
  • Vendor & renewal guidance
  • On-call for quick decisions

Best for: Small teams that need a smart IT brain to call — not a hands-on resource.

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Active Engagement

$3,000 / month

15 hrs/month · 24hr response

  • 15 working hours/month
  • Bi-weekly strategy calls
  • Hands-on project work included
  • Full MSP & vendor management
  • Board & leadership reporting
  • IT due diligence support
  • Priority response

Best for: Businesses mid-transition — migration, security overhaul, rapid growth.

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Pricing shown is starting rate. Final scope confirmed after discovery call. Hours do not roll over month to month. Retainer hours cover advisory, oversight, and strategic direction — not hands-on project work. Migrations, implementations, and large projects are scoped and priced separately.

What's included — and what isn't.

Retainers work because both sides know exactly what the arrangement covers. Here's the honest version.

✓ In scope

  • IT strategy and planning
  • Vendor selection, oversight, and renewals
  • MSP management and accountability
  • Technology budget guidance
  • Security posture review and recommendations
  • Decision support for purchases and projects
  • Escalation when vendors aren't performing
  • Quarterly roadmap updates

✗ Out of scope

  • After-hours or emergency on-call
  • Hands-on helpdesk or end-user support
  • Hands-on project work — migrations, deployments, implementations (scoped separately)
  • Hours beyond the monthly allocation
  • Replacing your MSP's operational role
  • Network or infrastructure hands-on work

What the first 30 days look like.

Onboarding is intentionally light. The goal is to start delivering value quickly, not spend weeks in setup.

01

Discovery call

We talk through your current IT setup, vendors, pain points, and what you're actually trying to accomplish. No pitch — just an honest conversation about fit.

02

Current-state review

I do a lightweight audit of your existing setup — vendors, contracts, licensing, security posture. Most clients find at least one immediate win here.

03

First strategy call

We review what I found, align on priorities, and set a 90-day focus. You leave with a clear sense of what we're working on and why.

04

Steady cadence begins

Monthly calls, ticket-based requests, and ongoing oversight. You have a direct line to a senior IT resource — and I'm working in the background on the things that matter.

Not sure which tier fits? Let's figure it out.

The discovery call is free, no-pressure, and usually pretty useful regardless of whether we work together.

Start a conversation